The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Are there any setup fee's?
There are no setup fee's on shared hosting. However there is a £99.00 setup fee for...
Views: 112
Can I host my friends?
Yes, Jwebhost does not have problem with you hosting your friends.
You can do this by adding...
Views: 94
Do you have a money back guarantee?
Jwebhost offers a 30 day money back guarantee. Within 30 days, you can request a full refund for...
Views: 100
Do you have an uptime guarantee?
We are confident that our services are reliable, which is why we offer a 99.9% uptime guarantee....
Views: 97
How do I cancel my service(s)?
Login to your client area ( https://www.jwebhost.co.uk/billing/clientarea.php )
Select "My...
Views: 96
How do I update my billing information?
You may update your billing information by going to My...
Views: 103
How long do I have to pay an invoice?
All invoices are generated 14 days prior to the invoice due date. You have a 10 day grace period...
Views: 102
Text message reminders
We have simplified our new system down to the basics. It’s that simple, anyone can use it (UK...
Views: 204
Whats the difference between "Pay Now" and Subscribe"?
Pay Now
This is where you the client must manually pay the invoice. Ideal if you want to watch...
Views: 263
When am I billed?
Your PayPal or Google Checkout account will be billed every month on the date your service was...
Views: 94